Retail General Manager

The General Manager will manage the store and service center for the marine, land and power products located in St. Martin. Reporting to the President, this position is responsible to lead the team to achieve company objectives, as well as to meet performance targets as they relate to sales, gross profit and expense management. Critical to the success of this position will be sound merchandising techniques, maintaining efficient inventory levels, as well as to keep high quality of customer service.

Responsibilities:

• Provides vision and leadership in sales & marketing planning to ensure profitability, sustainability and continuity of the business. Ensure retail product mix is optimal, and that the stores are merchandised to company standards. Collaborate with the Directors to develop the marketing strategy.
• Supervision and motivation of the sales staff, including employee evaluation, hiring and training. Recommends sales incentive plans, departmental organizational changes and remuneration changes as required to achieve service, sales and profit goals.
• Manage and organize the service department to achieve goals of growth, service excellence and increase profitability. Drive continuous process improvement. Maintain department facilities and equipment, replace, recommend or adjust facilities and equipment when necessary. Develop and control profits, plans and budgets; implement cost effective systems of control and accountability to protect the company’s assets, including safeguarding and promoting exceptional operation conditions.
• Develops annual plans and strategy for the parts department growth. Research and analyses the market to identify good business opportunities and new avenues for doing business. Prepares monthly management reports presenting inventory statistics to include sales, inventory turnover, emergency purchases, obsolescence, sales leads, new services, etc.
• Ensure that the warehouse and retail facility and equipment are maintained clean and to company standards. Implementing and maintaining effective loss prevention controls to safeguard company assets.
• To fulfill other responsibilities assigned by the Directors.

- Bachelor’s Degree in Marketing, MBA a plus, from an accredited university.

- 5-10 years of previous experience in a similar position; preferably in marine, land or power products.

- Fluent in English (oral and written).

- Strong project management, multitasking, and decision-making skills.

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