Branch Manager

As Branch Manager, you will oversee a large team, manage administrative and operational workflows, ensure service excellence, and maintain compliance with internal policies and procedures.

Key Responsibilities

• Lead and supervise a multidisciplinary team, including supervisors, coordinators, and field staff.
• Oversee branch operations such as staffing, scheduling, logistics, and administrative workflows.
• Build and maintain strong client relationships, acting as the main point of contact.
• Ensure compliance with company policies and applicable industry regulations.
• Conduct site visits to support teams and ensure service quality (including personnel in security-related roles).
• Collaborate with corporate leadership on strategic planning, reporting, and performance reviews.
• Ensure field operations in the security services sector meet internal standards and regulatory requirements.

• 5+ years of experience in operations or branch management roles. Preferred 5 to 10 years of experience in the Security, Banking, Retail, or Automotive industries.
• Bachelor’s degree in Business Administration, Criminology, or Forensic Science; or Associate degree in related fields may be considered.
• Proven leadership experience managing large teams and overseeing multiple operational workflows.
• Strong organizational, analytical, and communication skills.
• Flexibility to work varying hours and respond to operational demands as needed.
• Bilingual (Spanish/English).

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