Talent Management & Employee Relations Senior Manager

Published: July 7, 2021
PR, Puerto Rico
Job Type
Job Code
Years of Experience
Commensurate with candidate experience.
Bachelor’s Degree
Flavia Aguilera
Contact Email


  • The Talent Management and Employee Relations Senior Manager responsibilities include designing employee relations programs, training programs, building succession plans and designing an internal employee development process.
  • Establish a work environment that creates positive relationships between supervisors and employees and support the employees in their understanding and assimilation of changes.
  • Conducts initial interviews and gathers information for employee relations matters such as harassment allegations, work complaints, or other concerns; informs appropriate HR staff when additional investigation is required.
  • Provide direction and support in all aspects of employee relations functions and programs designed to establish and maintain positive and effective employee relations through the uniform and equitable application of institutional policies and procedures.
  • Plan and conducts employee engagement activities and manage the Recognition Program.
  • Assist supervisors with employee relations issues involving their employees, including recommending performance improvement strategies and managing the progressive discipline and performance appraisal processes.
  • Plans and implements talent capability assessments, coaching/learning programs, workshops, seminars, colloquia, and other events to enhance personnel skills, and enrich support to staff and faculty members in order to obtain optimal educational results.
  • Using the Annual Performance Management System identifies the common and specific training needs for all employees (faculty and staff) and recommends the annual training/development plan.
  • Compile’s data and reports on personnel development activities and outcomes.  Evaluates effectiveness of training initiatives, to determine ROI (Return on Investment).
  • Provides support to the VP of Organizational Development & Human Resources in the evaluation of structure designs and manage the rotation program.
  • Implement a Succession Planning process for leadership and critical positions.


  • Bachelor's degree required.  Master's degree in human resources or related field preferred.
  • A minimum of five years' experience in a human resources management level position required.
  • Professional certification through the Human Resources Certification Institute (HRCI) and/or the Society for Human Resources Management (SHRM) preferred.
  • Demonstrated ability to foster a collaborative environment between the human resource function and various units within the company.
  • Evidenced knowledge of employment law.
  • Completely bilingual (English and Spanish – oral and written)
  • Evidenced knowledge of writing HR policies and procedures
  • Excellent Computer Skills (Windows, Outlook, Adobe Acrobat, Word, Excel, Internet Browser), required
  • Knowledge and experience with HR technological platforms such as ADP, Workday, PeopleSoft or other
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