Merchant Services Sales Representative

Published: March 28, 2021
San Juan, PR, Puerto Rico
Job Type
Job Code
Years of Experience
Commensurate to experience
Bachelor’s Degree
Flavia Aguilera
Contact Email


This professional is responsible for developing merchant partner relationships in direct selling activities to merchant acquisition activities with a focus on the medium and high-risk e-commerce industries. The Sales Representative is expected to meet revenue and profit targets and be primarily responsible for tactical sales.


  • Initiate contact with Merchants regarding our extensive merchant offering.
  • Actively sell Merchant Services solutions by phone to existing clients and prospects.
  • Gather merchant statements, present proposals, close and set up new accounts.
  • Close opportunities that are referred by agents and partners
  • Maintain complete and accurate records of all data and interactions with merchants and partners
  • Use discretion to avoid poorly qualified or fraudulent applications from being submitted to underwriting
  • Contribute to a transparent and trusting relationship with our financial institutions and referral partners
  • Keep CRM updated on a weekly basis and prepare monthly and quarterly sales reports
  • Provide value added market intelligence through open communication and regularly scheduled cross functional discussions
  • Explore new target markets, advocate for merchant needs, and lend industry expertise across functions to grow and develop the value proposition


Skills and Qualifications 

  • Self-motivated team player who can operate in a highly collaborative environment
  • Well-organized, with the ability to make and keep commitments
  • Excellent written and verbal communication skills in English and Spanish
  • Flexibility to work efficiently in a home office environment as required
  • Established ISO/Agent and ISV relationships a plus
  • Proficiency in MS Office (MS Excel and MS PowerPoint, MS Word, in particular)

Experience and Education Requirements

  • Demonstrated success within direct or partner sales within the merchant acquiring industry
  • Bachelor’s degree or higher education preferred
  • Prior focus in e-commerce medium to high-risk strongly preferred
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