Human Resources Director

Published: October 23, 2020
San Juan, PR, Puerto Rico
Job Type
Job Code
Years of Experience
Commensurate to experience.
Bachelor’s Degree
Flavia Aguilera
Contact Email


Job Summary

The Director of Human Resources is responsible for evaluating associate programs, recommending improvements to associate relations policies, and ensuring that all associate-related policies in each community align with our stated goals and regulations. She is in charge of supporting the reduction of staff turnover in our communities and attracting the best talent to fill vacant positions. Guides, trains and facilitates if necessary, on the processes of human resources, payroll both supervisors and associates. It complies with the rules and procedures on comprehensive security, established by the organization.

Essential responsibilities

  • Develop programs to improve relationships with partners and offer support to each of them.
  • Ensure that the new employee orientation process adequately introduces new employees to the corporate culture.
  • Deliver monthly salary and benefits comparison reports to the executive team and make recommendations to improve the company's current offer.
  • Find new ways to measure employee morale and determine methods to improve overall employee satisfaction.
  • Act as a liaison between the company and external legal and professional resources to ensure that all employment policies follow current laws and regulations.
  • Interpret and explain human resources policies, procedures, laws, rules, or regulations.
  • Maintain current knowledge of Equal Employment Opportunity (EEO) and affirmative action laws and guidelines, such as the Americans with Disabilities Act (ADA).
  • Prepare or maintain employment records related to events, such as hiring, firing, terminations, transfers, or promotions, using human resource management system software.
  • Address employee relationship issues such as harassment allegations, workplace complaints, or other employee concerns. See more occupations related to this task.
  • Review job applications and job orders to match applicants with job requirements.
  • Inform job applicants of details such as duties and responsibilities, compensation, benefits, hours, working conditions, or promotion opportunities.
  • Select qualified job applicants or refer them to managers, making hiring recommendations when appropriate.
  • Schedule or conduct new hire orientations. In coordination with the Executive Directors.
  • Maintain and update human resources documents, such as organization charts, employee manuals or directories, or performance evaluation forms. In coordination with the Executive Directors.
  • Consult with management to develop or implement personnel policies or procedures.
  • Search for qualified candidates, using sources such as computer databases, networks, Internet recruiting resources, media advertisements, job fairs, recruiting companies, or employee referrals.
  • Provide management with information or training related to interviews, performance evaluations, counseling techniques, or documentation of performance problems.
  • Analyze employment-related data and prepare required reports.
  • Advise management on the organization, preparation or implementation of recruitment or retention programs.
  • Develop or implement recruitment strategies to meet current or anticipated staffing needs.
  • Manage employee benefit plans.
  • Perform background or reference checks on job applicants.
  • Review and evaluate the applicant's qualifications or eligibility for a specific license, in accordance with established guidelines and designated license codes.
  • Evaluate recruitment or selection criteria to ensure compliance with professional, statistical, or testing standards, recommending revisions, as necessary.
  • Performs any other duties as required by your supervisor.


Education, Experience and / or Credentials

  • Possess a bachelor's degree in business administration from an accredited university.
  • Minimum of 5 years of experience in the human resources and payroll area.
  • The ability to read, speak and write the Spanish and English languages ​​in an understandable way.
  • Visions in planning and adaptability to change.
  • Possess the ability to make independent decisions when circumstances warrant.
  • Possess the ability to deal tactfully with staff, residents, family members, visitors, and the general public.
  • Must have patience, tact, a cheerful disposition and enthusiasm, as well as the willingness to handle difficult associates and / or situations.
  • Must be willing to seek new methods and principles and be willing to incorporate them into existing service practices.
  • Have a health certificate.
  • Possess an original negative criminal record certificate.
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