Client Service Attorney

A legal leading firm in Continental US is hiring multiple Client Service Attorneys based in Puerto Rico.  This role is crucial in ensuring a strong and successful attorney-client relationship. These positions rely heavily on effective, professional, and patient communication with our clients. The Client Service Attorney guides clients through the complexities of their cases.

Responsibilities:

• Maintain rapport and serve as the primary point of contact for clients with a proactive and consistent communication.
• Guide clients through the litigation process, ensuring they understand of the information and stages.
• Monitor timelines and deadlines to ensure timely updates to clients
• Maintain structured cadence for client follow-up to ensure an optimal client experience
• Collaborate with a team of attorneys for optimal efficiency.

• Juris Doctor (JD) degree and active state bar license in Puerto Rico or US States Bar
• Willing to work a 1:00PM-10:00PM schedule.
• On-site
• Strong research and analytical skills
• Experience with client-facing communication
• Strong proficient in English and Spanish (Verbal & Written)

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