Business Solutions Manager

Published: July 16, 2021
Location
PR, Puerto Rico
Job Type
Category
MIS
Job Code
23953
Years of Experience
5
Salary
Commensurate with candidate experience plus performance bonus and excellent fringe benefits.
Travel
No
Education
Bachelor’s Degree
Contact
Clara Amiama
Contact Email
camiama@careersincpr.com

Description

Our client, a Multinational Company leader in the Technology Industry is hiring a Business Solutions Manager. The mission of this position is to contribute in the customer success business satisfaction. The team is dedicated to help providing the best customer experience from the portfolio of services offered by the Company.

This position will be contributing in the adoption, expansion and renewal of services and become a true Partner with the Clients; and obtain the renewal of services.

RESPONSIBILITIES:

  • Experience in data collection, data mining, data analysis and statistical techniques to evaluate information
  • Ability to analyze complex data situations and problems to identify root cause to design and implement adequate solutions.
  • Customer Service orientation to manage relationships
  • Effective written and oral communication in Spanish and English

Requirements

  • Bachelor’s Degree
  • 5+ years of relevant experience in managing IT business solutions and client relationships

Compensation: Commensurate with candidate experience plus performance bonus and excellent fringe benefits.

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