Manufacturing Group 

• Negotiated contracts to accomplish a yearly reduction in raw material expenditures by $20M.  
• Convert forecasted sales into a manufacturing plan while managing inventory levels to meet customer service goals.

• Lead the implementation of Kaisens, lean (5S) projects and process improvement projects for the logistics area.
• Monitor quality and compliance processes, lead incoming inspections, and implement corrective actions.

• Manage over 600 SKU’s for PR and the Caribbean region, as well as forecasting and inter-company purchases.
• Develop Collaborative Planning and Forecasting Replenishment with key customers and play key roles in the implementation of SAP and other new forecasting tools.

• Vast experience in the procurement of raw materials, MRO, equipments, and new components, among others.
• Improve and standardize purchasing programs, audit warehouse processes, evaluate cost variances, and negotiate agreements with key vendors.

• Supervise QA program including supplier audits, inspection of new suppliers’ facilities and complaints investigations.
• Successful in new product launches working in the development and proposal of new product lines.

• Reorganized warehouse process flow to minimize materials handling.
• Manage daily shipping, dispatching, inventory control, and receiving activities as well as supplier negotiations.  

• Plan, implement and monitor drug utilization protocols while developing cost-effective pharmacy measures.
• Design and manage pharmacy benefits, and supervise pre-authorizations area.

• Manage health insurance operations and administration including accounting, claims, and providers’ relation. 
• Experience administrating a Medicare Advantage Program ensuring compliance with federal guidelines.

• Negotiate locally and internationally medical services of high cost and complexity such as major medical coverage.
• Provide assessment on medical and professional issues arising in this major health insurance company, including pharmacy.

• Responsible for evaluating benefits and rates designs and developing reports used for budgeting and forecasting analyses purposes.
• Designed and implemented a survey for primary contracts cardholders based on systematic sampling and stratified probabilities.

• Create and establish procedure and politics for the claims department operations, including internal control mechanisms, salvage procedures and Anti-Fraud plan.
• Experience in the adjustment of Personal Lines Claims and Property and Casualty.

• Vast experience in areas of claims and underwriting, as well as product development and implementation. 

• Manage the departments of life, credit life, accident and health supervising policy renewals and proposals.

   

• In-depth knowledge of life, disability, accidental death insurance advising on proper pricing and risk selection of new business and placement of reinsurance. 
• Develop and implement comprehensive underwriting guidelines and strategies to secure fair, competitive and profitable ratings.

• Oversee the development of Provider’s Contracting, fee structures, contractual agreements and incentive programs.
• Manage issues related to utilization of services, medical coverage, fraud, and quality of care, among others.

CARLA DEYO, CPC Senior Consultant / Senior Vice President / Partner

  FLAVIA AGUILERA / CPC Senior Consultant

Sales & Marketing Group  

• Experience managing large sales force, DTT, Key Accounts, Trade Marketing and Category Management.
• Responsible for developing sales and marketing strategies; strong supervisory/ management skills.

• Plan, direct and coordinate sales efforts for corporate and consumer divisions. Provide direction and supervise an operation with over one hundred employees.
• Develop aggressive new business plans based on customer needs.

10988 Marketing Director

• Outstanding professional with experience developing and implementing marketing strategies in Puerto Rico, the Caribbean and Central America markets.
• Additional experience in sales management and trade marketing.

• Excellent candidate with fast track career. Responsible for developing strategic plans and new product development.
• Financial and results oriented.

• Responsible for trade promotions, advertising, strategic planning, new product launches and marketing research.
• Very strong candidate managing brand strategies.

• Responsible for trade presentations and negotiations. Plan and execute promotional events and product launches in Puerto Rico. P&L responsibilities per account with total revenues in millions.
• Experienced in market research, competitive analysis, planograms in Puerto Rico and Caribbean region.

• Self motivated and skilled in Brand Management, Advertising, Promotions, Market Research for well known brands in Puerto Rico, Caribbean and Central America.
• Responsible for developing marketing plans including budget and new product launches.

• Energetic candidate with experience in space allocation, pricing and creating brand awareness at trade level.
• Responsible for designing, measuring and analyzing premium brands behavior in multinational accounts.

• Accountable for sales quota within key accounts in Puerto Rico.
• Dynamic, hi-potential candidate.

• Exceeded sales quota within Puerto Rico territory.
• Created customized sales presentations for customers and key accounts; worked closely with customer service department to improve KPI’s

• Dynamic, self motivated professional committed to high standards of customer service. Knowledge in order processing and follow up.
• Followed up on KPI’s to ensure high quality levels. Fully bilingual.

• Hard working professional, manages all activities related to compliance with regulations and the final review of company’s internal and external financial reports (i.e. SEC Filings, PROXY, Prospectos, etc.)
• Additional exposure to Investor Relations Department regarding filings and other public financial information.

• Key advisor to business executives with regards to risk exposure corporate policies and best practices to mitigate risk.
• Manage compliance with the requirements of SOX Act. Previous experience as general auditor and Public Accounting.

• Experienced manager in the corporate accounting department; supervised financial accounting and prepared financial statements.
• Hands on leader with all activities related to tax, budget and forecast, financial projections and the reporting to the Board of Directors.

• Successful professional, led Commercial Credit Administration Division. Responsible for the Commercial Credit Closing, Post Closing and Collections area.
• Monitor commercial credit delinquency and coordinated strategies with Credit Officers to maintain credit quality. Experience re-structuring credits, participate in the delinquency committee to plan and design collections strategies in conjunction with Legal Division.

• Highly talented, responsible for development, planning, organization, coordination and execution of Operational Risk Methodology.
• Key contributor to risk’s mitigation analysis and implementation of risk self assessment in the bank.

• Seasoned banking executive, establishing and implementing compliance management program, policies and procedures.
• Managed Compliance Risk Assessment and design of Monitoring Program. Supervise compliance with CPA and HMPA.

• Committed professional with experience as compliance advisor to financial institution with an expertise in offshore banking. Strong knowledge in BSA, AMLC, USA Patriot Act, OFAC, AML and other compliance regulations.
• Responsible to coordinate and develop programs to implement the BSA and AML requirements.

• Broad experience in banking operations, responsible for the start-up of Operations Department.
• Extensive background in preparing operational manuals, maintenance deposit accounts, process of payment and return of check, clearing process and others.

• Dynamic professional with solid experience in economic and financial planning. Additional experience in general accounting and regulatory compliance such as SOX.
• Expertise in preparation of business valuations, Feasibility Studies, Strategic Planning and Expert Witness Reports.

• Proactive and goal oriented professional with experience in evaluating compliance for loan underwriting, loan approval process and risk management of loans.
• Monitored client’s credit to determine credit risk.Responsible for bank’s credit risk exposure.

• Strong Experience in complete Software Development Life Cycle methodology using SOA Standards
• Highly technical proficiency in web technologies-languages, Database, Business Intelligence Solutions and programming expertise.

• Hands on leader with high expertise infrastructure, Network, Software & Database complex projects including management of budget & cost control and lead high skill resources distributed worldwide.
• Experience ensuring successful continuous operation of complex infrastructure

• Planning & Design architecture projects of Network and services in infrastructure
• Management of IT Services/Outsourcing according with SLA policy, controls operations of all components dependant of telecommunications backbone (MPLS, ISP, VoIP etc.)

• Maintain infrastructure, connectivity and telecommunications 7/24 call center, highly familiar with web design & Network technologies, vendors relationship.
• Lead the implementations of the electronic enrollment solutions form to clients groups. Also experience in mitigation and involvement of customers base health record platforms.

• Executive Management on Strategic and Tactical technological issues, IT Operations, process improvement, team leadership, Project Management & Re-engineering. 
• Responsible for 27/7 Operations and implementations for business recovery & Continuity.

• Hands on professional experienced in IT Operations. Experience implementing and connecting wide area networks (WAN) covering Latin America.
• Results-oriented, strategic thinker and resilient. Experience with call centers, vendors agreements, continuity plans, and high profile project management.

• Motivated professional with experience in develop custom web & windows applications
• Technical Skills includes: Visual basic, SQL, C++, ASP.Net, HTML, Java script, SDLC Methodology, Applications software (Word, Excel, Access) and Server arquitecture.

• Analytical problem solver. High quality standards monitoring help desk operations, Computer hardware, software installation, Network & operating troubleshooting,
• Skills: Operating System (Windows 2000,XP, LINUX),Applications (Microsoft)

• Designed and managed databases, diverse solutions and custom applications according to business needs. Data scouting, develop reports from databases and data integration.
• Analytical IT professional, teamwork and solutions oriented. Proficiency in Visual Basic, C++, SQL Server 2005, Informix, Oracle, BI Solutions.

• Dynamic professional with experience in health system implementations and large scale configurations, provider’s contracts and negotiations.
• Bilingual. Proficiency in Trizetto Facets, Microsoft Windows applications, outlook. Knowledge on Visual basic, C++,Java , SQL.

• Strategic business partner for top executives in Latin-American Region, including coaching, counseling, and functional HR matters.
• Support management team in a new business model implementation across the region.

• Lead HR department providing support in the areas of strategic talent selection and development, employee relations, compliance, compensation and benefits.
• Supported operational growth of 100% product line; defined HR strategy for organizational effectiveness.

• Key business partner supporting the opening of new branches, continuous improvement processes, change management and start up operations in foreign countries.
• Developed compensation policies and programs for Caribbean, Central and South American region. Strong functional HR expertise including the areas of staffing, salary and payroll administration, employee relations, legal-regulatory compliance and training and organizational development.

• Designed and implemented a complete training program for a telecommunications company, including an E-Learning Platform, oriented to drive Sales Growth and Customer Service improvement.
• Supported Business Development department in new product launches; led Six Sigma project oriented to cost reduction; defined matrix system to monitor programs effectiveness.

• Designed/deliver interactive and virtual sales training courses and on-demand workshops for retail and indirect consumer sales channels including new hire training, product knowledge, processes, basic and advanced sales skills.
• Directed training project in start up operation and new product launches.

• HR professional with strong experience in areas such as employee relations, performance management, legal compliance, EEO/AAP/staffing, workplace investigations, company policies and procedures, coaching, recognition programs, compensation and benefits, training and union workshop negotiations.
• Developed and implemented company policies & procedures; improved performance and recognition programs; generated significant cost reduction as part of contract analysis and negotiation with benefit service providers; recruited over 350 exempt positions for a startup operation; coached managers about disciplinary actions and legal compliance.

• Partnered with strategic team; recommended and implemented changes in departments’ policies, procedures, trainings and compliance.
• Administered a complete training and development program for all employees in the Caribbean and Central America region.

• Advised managers and supervisors in the disciplinary actions process ; facilitated legal training for managers and supervisors; managed inquiries of possible conflict of interest, code of ethics and complaints regarding employment matters.
• Liaison between the company and Law firm; ensured the compliance of federal and local labor laws.

• Participated in a massive recruiting project for a startup operation. Screened, interviewed and recommended final candidates for Management interviews.
• Kept updated records in compliance with local and federal laws.

• Demonstrated capacity to provide support for executive level staff including meetings, travel arrangements coordination, and effectively managing all essential tasks.
• Excellent dictation skills in shorthand and speedwriting.

• Exposure to events coordination (conventions, medical conferences, and sales promotional material).
• Skilled at identifying tasks to facilitate on-time and cost efficient completion.

• Extensive hands-on experience in executive management administrative support, human resources and project management.
• Handled management confidential data, designed and developed forms to support administrative and strategic workflow.

• Provide administrative support to the Human Resources Director and her staff with all HR processes (recruiting, new hires orientations, trainings, and internal communications).
• Demonstrated skills in providing imaginative possibilities and cost effective solutions resulting in client satisfaction.

• Facilitator of Human Resources initiatives, general office administrative support, advice and consulting to Supervisors.
• Document control, preparation and administration of federal and state proposals.

• Facilitates communication between Creative Department, suppliers, clients and production agencies.
• Translation and proofreading skills.

• Provides advanced administrative and professional level support to the HR department.
• Manages strict confidentiality and assume discretion on sensitive information.

• Highly skilled healthcare professional with solid experience in clinical and academic settings.
• Proficient in all documentation/record maintenance to ensure accuracy and patient confidentiality.

• Expertise in patient care, utilization management of admissions, pre-certifications of studies and procedures.
• Assess patient needs, plan and modify care and implement interventions.

• Coordination, implementation and evaluation of the disease management educational programs.
• Integration with the multidisciplinary team in the patient’s treatment.

• Strong analytical skills, capable of assessing conditions and implementing appropriate intervention.
• Accustomed to dealing with people at all levels to ensure positive results.

• Health Services Administrator for the company’s Medical Dispensary operations.
• Administration of the regulatory licenses, SINOT, LTD, HIPPA, FMLA, and OSHA.

• Provides high quality, skilled and professional nursing care to patients with critical conditions.
• Patient assessment, counseling and education with a specialized healthcare plan for diagnosis and administration of treatment procedures.

• Hands-on experience in operating critical care and surgery units.
• Efficiently managing heavy daily patient volume in operating room scheduling and patient transfers.

• Hands-on experience in cardiovascular and dialysis specialized units.
• Exposure to evaluating conditions and implementing interventions.

Rev:  Careers, Inc.  7/08

Rev:  Careers, Inc.  7/08

 Rev:  Careers, Inc.  7/08

Finance, Banking & MIS Group

Ms. Clara Amiama is Vice President, Senior Consultant and Partner at CAREERS INC. Clara also supervises the Financial, banking and Information System group in our company, which is responsible for recruiting all Finance & Accounting positions, as well as Banking, Information System and Lawyers. Clara joined the Company in 1995 after spending three years in Mexico and two years with a multinational recruiting firm in Puerto Rico.  

In February 1998, Ms. Amiama was invited to become a Partner in Careers, Inc. and in April 2008 became Vice President / Owner.

Rev:  Careers, Inc.  7/08

Sol M. Cortijo / Consultant

Finance, Senior IT & Banking Group  

Sol M. Cortijo is at present a Recruiting Consultant for the Banking, Finance and Senior IT group at Careers Inc.