Director, Billing & Collections

Published: December 21, 2023
Location
PR, Puerto Rico
Job Type
Job Code
00683-FNC
Years of Experience
8
Salary
Base salary commensurate to candidate experience plus excellent fringe benefits.
Travel
No
Education
Bachelor’s Degree
Contact
Clara Amiama
Contact Email
camiama@careersincpr.com

Description

Our client, a leading player in the communications solutions sector, is currently seeking a Billing & Collections Director to join their innovative team. This role is responsible of leading the operational function for Accounts Receivables, overseeing billing, credit, and collections across all revenue streams, ensuring strategic direction and execution.

Responsibilities:

  • Develop and lead a “Billing & Collections Center of Excellence” organization and be responsible for all operational processes and compliance aspects.
  • Provide senior leadership oversight of all Retail (B2C/B2B/B2G) Billing, Carrier/Interconnect Billing, and Credit and Collections operational functions and staff.
  • Responsible for the department's internal controls effectiveness and control enhancements.
  • Ensure an operating model; hire, coach, mentor, and develop managers and staff members.
  • Ensure regulatory, audit, and financial controls compliance for all billing and collection activities.
  • Work closely with IT, Network, Core Finance, Customer Service, Commercial, Tax, and Legal/Compliance teams to improve processes impacting cash flow.
  • Handle Billing & Collections OPEX and CAPEX budgets to ensure all activities are within or under budget and forecast future needs.

Requirements

  • Bachelor’s degree in Finance, Accounting, IT, or related area.
  • 10+ years of experience in billing and collections operations experience in either a Finance or IT capacity.
  • 5+ years of senior leadership experience in large organizations handling risk, internal, and compliance controls.
  • Fully Bilingual: Spanish and English.
  • Good understanding of internal financial controls framework and SOX compliance framework.

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